Cancellation Policy
Need to miss an appointment?
We put our faith in you to keep your appointment. When we set up your appointment, a specific amount of time is reserved specifically for you. Many offices double book appointments to prevent from being financially damaged as a result of a missed appointment. However, it does not allow us to give the care and attention needed to provide excellent quality dentistry and for this reason, we choose not to do it.
First missed appointment
If an appointment is missed or canceled within the two business day window, we reserve the right to charge you up to $75 for time scheduled.
Second missed appointment
After your second missed appointment, your account will be charged $75. In order for you to schedule a future appointment with our doctor, a deposit must be made to reserve your appointment. If you do not show up to the appointment, the deposit is non-refundable. You have the option of being placed on a waiting list and will be notified of last minute scheduling opportunities.
If you have questions about our cancellation policy or want to know more, please contact our office at 407-671-8901.